tydeformaTYDEFORMA / CUSTOMER CARE
Privacy Policy
Your information deserves care and clarity.
Who we are
tydeforma is responsible for the information described here. Contact [email protected]. Our company address is tydeforma, 111 Route De Besne - La Bussonnais, 44160 Crossac, France.
Information you provide
Information may include names, email addresses, phone numbers, shipping and billing addresses, order details and customer-service correspondence. Payment-related information is used as needed to process authorized payments through payment services available at checkout. Do not send card details by email.
Purposes & legal bases
We use information to respond to requests, process payments, fulfill purchases, arrange delivery, support returns and meet legal obligations. Depending on the activity, the legal basis is performance of a contract or steps at your request, legal obligations, or our legitimate interest in operating the store and supporting customers. Required fields are marked; missing necessary information may prevent the requested service.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by law.
Retention & international processing
Retention is determined by the purpose of the information, the support or transaction involved and applicable legal recordkeeping requirements. Where processing involves international transfers, applicable data-protection requirements must be met. Contact us for details relevant to your request.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability, or object to certain processing. Where consent is used, you may withdraw it. Contact [email protected] to exercise your rights. You may complain to a competent data-protection authority, including the CNIL in France.
Browser storage
See our Cookie Policy for the shopping-cart storage used on this website.